How to Delete Your Perplexity Account (Permanently)
Step-by-step: delete your Perplexity account the right way — cancel billing first, export your data, then remove the account permanently.
How to delete your Perplexity account
- Cancel Perplexity Pro first: Settings > Subscription > Manage > Cancel.
- Sign in at perplexity.ai.
- Go to Settings > Account.
- Scroll to "Delete account" and confirm.
- You can also request deletion by emailing privacy@perplexity.ai.
In the Perplexity app: profile icon > Settings > Account > Delete Account.
Before you delete
- Deleting the account does not cancel a Pro subscription billed via Apple/Google — cancel in the store first.
- If you signed in with Google or Apple SSO, use the same method to log in before deleting.
- Thread links you shared will stop working once the account is gone.
What happens after you delete
Deletion removes your threads, collections and preferences permanently.
Deleting removes your account; it does not get you a refund for the current billing period. If you are leaving because of the price, there is a cheaper way to keep the same capability.
Leaving because of the price?
If Perplexity was costing you a standalone subscription, Krater gives you 500+ AI models in one workspace for a single $20/month Pro plan. One subscription replaces several single-model subs. Compare plans on our Perplexity pricing breakdown or see every model we support.
More guides: how to cancel Perplexity · Perplexity pricing · Perplexity alternatives
FAQ
Can I recover my Perplexity account after deleting it?
No. Deletion is permanent on Perplexity. A few products (X, Microsoft) hold the account in a deactivated state for about 30 days first, but once the window closes it cannot be restored.
Do I get a refund when I delete my account?
Deleting the account does not trigger a refund. Cancel the subscription first and check Perplexity's refund policy — most AI products do not refund unused time.
Is deleting the same as cancelling?
No. Cancelling stops future billing but keeps your account and history. Deleting removes the account entirely. Most people should cancel first, keep using the free tier until the period ends, then delete.
Last verified October 2026. Official source: www.perplexity.ai/hub/legal/privacy-policy.