How to Cancel Fireflies.ai
Sign in at app.fireflies.ai, open Settings > Billing and downgrade - the plan runs to the end of the period and transcripts stay readable. Steps, refund rules and what to use instead.
On the web (app.fireflies.ai)
- Sign in at app.fireflies.ai and open Settings.
- Go to Billing.
- Choose Downgrade / Cancel subscription and confirm.
What happens after you cancel
- Paid features run until the end of the paid period.
- Existing transcripts and recordings stay readable; new meetings fall under the free 800-minute cap.
- Per-seat billing: on a team workspace, only the admin changes billing.
Refund policy
Fireflies does not advertise partial refunds and treats a paid period as final once it starts; EU and UK customers keep the 14-day withdrawal right. For a mistaken renewal, ask support within days, not weeks.
The gotchas that trip people up
- The bot keeps joining meetings. After downgrade, Fireflies still auto-joins on the free tier - disable auto-join in Settings if you want it fully off.
- Seats bill separately. Removing a teammate mid-cycle reduces the next bill, not the current one.
Why people actually cancel
Three reasons come up over and over in the threads complaining about this:
- Transcription is a commodity now. Meeting summaries are built into Zoom, Meet and Teams.
- Per-seat math. A five-person team at Pro prices outruns the value.
- Privacy fatigue. Some orgs ban meeting bots and the seats go unused.
If that is why you are leaving
If the reason is per-seat cost, the answer is not another meeting bot, it is consolidation. Krater Pro is $20 a month and includes transcription and summarization with 500+ models in one workspace. Browse the full model list. Teams get 5 seats on Max for $119 flat instead of per-seat pricing.
The free plan keeps 800 minutes of transcription.
More guides: cancel Otter, cancel Descript, cancel Notion AI, see how to delete the account and Fireflies.ai pricing, or every cancel guide.
FAQ
How do I cancel Fireflies.ai? Sign in at app.fireflies.ai, open Settings > Billing and downgrade. The plan runs to the end of the paid period.
Will I get a refund after cancelling Fireflies? Fireflies does not advertise partial refunds and treats a paid period as final; EU and UK customers keep the 14-day withdrawal right. For a mistaken renewal, ask support quickly.
Does deleting my Fireflies account cancel the subscription? No. Account deletion and billing are separate - cancel the subscription first, then delete if you want to.
Do my transcripts disappear when I downgrade? No. Existing transcripts stay readable; only new meetings count against the free minutes cap.
Steps checked October 2026 on fireflies.ai.