How to Delete Your Poe Account (Permanently)
Step-by-step: delete your Poe account the right way - cancel billing first, export what you need, then remove the account permanently.
How to delete your Poe account
- Cancel the subscription first in the store or site you used.
- Sign in at poe.com and open Settings > Account.
- Use Delete account and confirm.
Before you delete
- Save any conversations you want to keep - they are removed with the account.
- Custom bots you created are deleted too.
- Cancelling billing and deleting the account are separate steps; billing must be off first.
What happens after you delete
Deletion removes your account, chat history and custom bots. Nothing local on your device is affected.
Deleting removes your account; it does not get you a refund for the current billing period. If you are leaving because of the price, there is a cheaper way to keep the same capability.
Leaving because of the price?
If Poe was costing you a standalone subscription, Krater gives you 500+ AI models in one workspace for a single $20/month Pro plan. Compare plans on our Poe pricing breakdown or see every model we support.
More guides: how to cancel Poe · Poe pricing · cancel ChatGPT
FAQ
Can I recover my Poe account after deleting it?
No. Deletion is permanent - the account and its data are removed and cannot be restored.
Do I get a refund when I delete my account?
Deleting the account does not trigger a refund. Cancel the subscription first and check Poe's refund policy.
Is deleting the same as cancelling?
No. Cancelling stops future billing but keeps your account. Deleting removes the account entirely. Most people should cancel first, export what they need, then delete.
Last verified October 2026. Official source: poe.com.